How to deal with deceased friends on Facebook and Twitter

// February 7th, 2011 // Life, Technology

Earlier today while inviting friends to a new Facebook Page I had created I was once again faced with the profiles of my deceased friends. At first I didn’t know what to do and asked friends on Facebook. After doing some research I found the following links: logo facebook A blogpost by Max Kelley:

….The question soon came up: What do we do about his Facebook profile? We had never really thought about this before in such a personal way. Obviously, we wanted to be able to model people’s relationships on Facebook, but how do you deal with an interaction with someone who is no longer able to log on? When someone leaves us, they don’t leave our memories or our social network. To reflect that reality, we created the idea of “memorialized” profiles as a place where people can save and share their memories of those who’ve passed. We understand how difficult it can be for people to be reminded of those who are no longer with them, which is why it’s important when someone passes away that their friends or family contact Facebook to request that a profile be memorialized. For instance, just last week, we introduced new types of Suggestions that appear on the right-hand side of the home page and remind people to take actions with friends who need help on Facebook. By memorializing the account of someone who has passed away, people will no longer see that person appear in their Suggestions. When an account is memorialized, we also set privacy so that only confirmed friends can see the profile or locate it in search. We try to protect the deceased’s privacy by removing sensitive information such as contact information and status updates. Memorializing an account also prevents anyone from logging into it in the future, while still enabling friends and family to leave posts on the profile Wall in remembrance……

The form for reporting a deceased friend on Facebook here: http://www.facebook.com/help/contact.php?show_form=deceased twitter logo Twitter handles it similarly by requesting that you email them, but they close down the account:

If we are notified that a Twitter user has passed away, we can remove their account or assist family members in saving a backup of their public Tweets. Please contact us with the following information:

  1. Your full name, contact information (including email address), and your relationship to the deceased user.
  2. The username of the Twitter account, or a link to the profile page of the Twitter account.
  3. A link to a public obituary or news article.

You can contact us at privacy@twitter.com, or by mail or fax: Twitter Inc., c/o: Trust & Safety 795 Folsom Street, Suite 600 San Francisco, CA 94107 Fax: 415-222-9958 We will respond by email with any additional information we might need. Please note that we cannot allow access to the account or disclose other non-public information regarding the account.

Now that I know what I need to do, I just need to face the music and submit as necessary :( R.I.P.

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